1. Introduction
Welcome to the Privacy Policy of lodigame 4, operated at lodigame4.click. We take data privacy seriously — not because we have to (though we do, under Philippine law), but because we genuinely believe that our players deserve to know exactly how their information is handled.
This Privacy Policy applies to all personal data collected through the lodigame 4 website, mobile platform, customer support channels, and any other services we provide. It is written in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as well as the requirements of our PAGCOR gaming licence.
By registering a lodigame 4 account or otherwise using our platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions about anything here, please contact our Data Protection Officer (DPO) — details are in Section 15.
We've written this Privacy Policy to be as clear as possible. If any section is unclear to you, reach out — our support team explains everything in plain Filipino or English without making you feel like you're reading a law textbook.
2. Data Controller
For the purposes of the Philippine Data Privacy Act of 2012, the data controller for all personal data collected through lodigame 4 is:
Lodi Game 4
Website: lodigame4.click
Email: privacy@lodigame4.click
Regulated by: PAGCOR (Philippine Amusement and Gaming Corporation)
We have appointed a Data Protection Officer (DPO) as required under the Data Privacy Act. Contact details for the DPO are provided in Section 15 of this Policy.
3. Data We Collect
Lodigame 4 collects only the personal data that is necessary for the legitimate purposes described in this Policy. The categories of personal data we collect are:
| Category | Examples | Legal Basis |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government ID type and number | Legal Obligation |
| Contact Data | Mobile number, email address, residential address in the Philippines | Contract |
| Financial Data | GCash account reference, Maya account reference, bank account name/number (partial), transaction history | Legal Obligation |
| Gaming Activity Data | Bets placed, game history, session duration, wins and losses, bonus usage | Contract |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Legitimate Interest |
| Communications Data | Support chat transcripts, email correspondence, feedback submitted | Legitimate Interest |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS | Consent |
We do not collect sensitive personal information (as defined under the Data Privacy Act) unless specifically required by PAGCOR regulations or Philippine anti-money laundering law, in which case we do so only with your explicit consent or as permitted by applicable law.
lodigame 4 — protecting player data across all platforms, from Iloilo to Manila and everywhere in between
4. How We Collect Your Data
Lodigame 4 collects your personal data through the following means:
4.1 Direct Collection
Most of the data we hold about you comes directly from you. This includes information you provide when you register your lodigame 4 account, complete our KYC (Know Your Customer) verification process, contact our customer support team, participate in surveys or promotions, and update your account preferences or personal details.
4.2 Automated Collection
When you use the lodigame 4 platform, we automatically collect certain technical data through cookies, web beacons, and server logs. This includes your IP address, device identifiers, browser information, pages visited, time spent on the platform, and game interactions. This data helps us ensure the platform functions correctly, detect fraud, and improve the overall player experience.
4.3 Third-Party Sources
We may receive data about you from trusted third-party sources in limited circumstances, including:
- Identity verification and KYC service providers who confirm the accuracy of the documents you submit.
- Payment processors (GCash, Maya, banks) who provide transaction reference data to confirm deposit and withdrawal completions.
- PAGCOR's national self-exclusion registry, to verify whether you have an active self-exclusion order before allowing account registration.
- Fraud prevention and anti-money laundering screening services, as required by Philippine law.
5. How We Use Your Personal Data
Lodigame 4 uses your personal data only for the purposes described below. We do not use your data for any purpose that is incompatible with these stated purposes without first obtaining your additional consent.
- Account Management: To create, maintain, and manage your lodigame 4 player account, process your transactions, and provide you with access to our games and services.
- Identity Verification (KYC): To verify your identity and age as required by PAGCOR regulations and Philippine anti-money laundering laws (Republic Act 9160, as amended by RA 10365).
- Transaction Processing: To process deposits, withdrawals, and bonus credits accurately and securely via your chosen Philippine payment methods.
- Legal and Regulatory Compliance: To comply with all applicable Philippine laws and PAGCOR requirements, including record-keeping, suspicious transaction reporting, and player protection obligations.
- Responsible Gaming: To monitor gaming activity patterns and identify players who may be exhibiting signs of problem gambling, enabling our team to reach out with support resources and enforce self-exclusion or cooling-off requests.
- Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of our support services through periodic review of support interactions.
- Platform Improvement: To analyse aggregated, anonymised usage data to improve the lodigame 4 platform, fix bugs, and develop new features our players will find genuinely useful.
- Marketing Communications (with your consent): To send you promotional emails, SMS messages, and platform notifications about bonuses, new games, and special offers — only where you have opted in, and only to the extent of your opt-in.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and any other illegal or unauthorised use of the lodigame 4 platform.
Lodigame 4 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Your data is used exclusively for the purposes described in this Policy.
6. Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, lodigame 4 processes your personal data on the following legal bases:
- Contractual Necessity: Processing required to fulfil our obligations to you under the lodigame 4 Terms and Conditions, including account management and transaction processing.
- Legal Obligation: Processing required to comply with Philippine laws, including KYC requirements, anti-money laundering obligations, PAGCOR reporting requirements, and data retention mandates.
- Legitimate Interests: Processing for fraud prevention, platform security, and analytics — where these legitimate interests are not overridden by your data protection rights.
- Consent: For optional marketing communications and certain non-essential cookie types, where you have explicitly opted in. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
lodigame 4 — transparent data practices for Filipino players from Davao to Luzon
8. Data Retention
Lodigame 4 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, regulatory, accounting, or reporting requirements. The key retention periods are:
- Account and transaction records: Retained for a minimum of 5 years from the date of your last transaction or account closure, as required by Philippine anti-money laundering law.
- KYC documents: Retained for 5 years after account closure, in line with PAGCOR and AMLC requirements.
- Customer support records: Retained for 2 years after the interaction, unless linked to an ongoing dispute or legal matter.
- Marketing preferences and communications: Retained until you withdraw your consent or request deletion, subject to legal retention minimums.
- Responsible gaming records: Self-exclusion records are retained for the duration of the exclusion period plus 5 years to prevent circumvention.
When your data is no longer required, lodigame 4 securely deletes or anonymises it in accordance with industry best practices.
9. Data Security
Lodigame 4 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
- 256-bit SSL (TLS) encryption for all data transmission between your device and lodigame 4 servers.
- Encrypted storage of sensitive personal and financial data at rest.
- Strict access controls limiting employee access to personal data on a need-to-know basis, with activity logging on all access to sensitive records.
- Regular penetration testing and security audits conducted by independent cybersecurity specialists.
- Multi-factor authentication (MFA) available for all player accounts — we strongly encourage all lodigame 4 players to enable MFA in their account security settings.
- Incident response procedures that ensure player notification within 72 hours of any data breach that poses a risk to your rights, as required under NPC regulations.
While we take every reasonable precaution to protect your data, no online platform can guarantee 100% security. You also play a role in protecting your account — please keep your lodigame 4 login credentials confidential and report any suspected unauthorised access immediately to support@lodigame4.click.
10. Cookies & Tracking Technologies
Lodigame 4 uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, and understand how our platform is used. Here is a breakdown of the cookie types we use:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Maintain your login session, remember language preferences, ensure platform security and proper functionality | No — necessary for the platform to function | |
| Understand aggregated usage patterns, measure platform performance, identify areas for improvement | Yes — you can opt out via cookie settings | |
| Remember your game preferences, display settings, and recently played games | Yes — opt in via cookie preferences |
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the lodigame 4 platform. Our analytics cookies collect only aggregated, anonymised data and do not identify you personally.
lodigame 4 — your personal data protected with the same care we put into every player experience
11. Your Data Rights
Under the Philippine Data Privacy Act of 2012, you have specific rights regarding your personal data held by lodigame 4. We take these rights seriously and will respond to all valid requests within 15 business days.
Right to Access
You have the right to request a copy of the personal data lodigame 4 holds about you, along with information on how it is being processed. Submit your request to privacy@lodigame4.click with your registered email address and a copy of valid ID.
Right to Correction
If any of the personal data lodigame 4 holds about you is inaccurate or incomplete, you have the right to request correction. Basic account details (name, address) can be updated directly in your account settings. Document-verified details require a support request with updated documentation.
Right to Erasure (Right to Be Forgotten)
You may request deletion of your personal data from lodigame 4 systems. Note that we may be required to retain certain data for minimum statutory periods (see Section 8). Where full deletion is not immediately possible, we will explain the specific legal reason and timeline.
Right to Object
You have the right to object to processing of your personal data based on legitimate interests, including profiling for marketing purposes. You may also opt out of marketing communications at any time via the unsubscribe link in any email or by contacting support.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that we transmit it to another data controller where technically feasible.
Right to Restrict Processing
In certain circumstances you may request that lodigame 4 restrict the processing of your personal data — for example, while we verify the accuracy of data you have contested, or pending resolution of an objection you have raised.
Right to Lodge a Complaint
If you believe lodigame 4 has handled your personal data in a way that violates the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact us first at privacy@lodigame4.click so we can attempt to resolve the matter directly.
12. Minors
Lodigame 4 is strictly for players aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered a lodigame 4 account or provided us with their personal data, please contact us immediately at privacy@lodigame4.click or support@lodigame4.click. We will promptly verify the situation, close any account belonging to a minor, and securely delete all associated personal data, subject to any mandatory legal retention obligations.
If you suspect a minor is accessing or attempting to access lodigame 4, please report it immediately. We take every report seriously and act on all credible concerns without delay.
13. Cross-Border Data Transfers
Lodigame 4 primarily stores and processes your personal data within the Philippines. In limited circumstances, data may be transferred to service providers located in other countries (for example, cloud infrastructure or game provider systems hosted in other jurisdictions).
Where such cross-border transfers occur, lodigame 4 ensures they are carried out in compliance with Section 21 of the Data Privacy Act of 2012 and NPC Circular No. 16-01. This means the recipient country or organisation must provide an adequate level of data protection, or appropriate safeguards (such as contractual clauses approved by the NPC) are in place before any transfer takes place.
14. Changes to This Privacy Policy
Lodigame 4 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or regulatory guidance from PAGCOR or the NPC. Material changes will be communicated to all registered players via email and a prominent notice on the lodigame 4 platform at least 7 calendar days before the change takes effect.
The "Last Updated" date at the top of this page always reflects the current version. We encourage you to review this Privacy Policy periodically. Your continued use of lodigame 4 after the effective date of any changes constitutes your acknowledgement of the updated Policy.
15. Contact Us & Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or the way lodigame 4 handles your personal data, please contact our Data Protection Officer (DPO):
Data Protection Officer — Lodi Game 4
privacy@lodigame4.click
Live Chat available 24/7 on the lodigame 4 platform
Email responses within 2 business days · Live chat within 15 minutes
If you wish to exercise any of your rights under Section 11, or if you believe your data privacy rights have been violated, please email privacy@lodigame4.click with the subject line "Data Privacy Request" along with your registered email address, the specific right you are exercising, and a copy of a valid Philippine government-issued ID for verification purposes.
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe lodigame 4 has failed to properly protect your personal data.